This month, Microsoft has released a 19-page “Release Preview Guide” for its upcoming fall release of Dynamics CRM 2013. This preview guide is available to everyone, allowing people to get a jump on the new features and interface that are to come with this release.
While working on projects, every now and then we consultants run into a problem that requires some self help desk support. Case in point: Break out the hammer; my machine just gave a STOP error when coming out of sleep mode. The stop error is better known as a blue screen of death (BSOD)…
The specifics of Microsoft Dynamics CRM 2013 — code-named Orion — became clearer at this year’s Worldwide Partner Conference presented by Microsoft. This announcement confirmed the four much anticipated updates to the guided processes: integrated social networking (using Yammer), tablet support for iPad® (and of course Surface) and future integration with MarketingPilot…
Orion will be the first major Dynamics platform update since early 2011. It’s scheduled to release in late 2013.
The full list of enhancements should be confirmed at this week’s Worldwide Partner Conference, but based on information KTL Solutions received at Microsoft Dynamics Convergence, it’s clear to us that Orion will be a major Microsoft CRM update…
90% of U.S. corporations suspect that they possess inaccurate data on contacts and prospects.
http://peaksalesperformance.wordpress.com/
http://corsource.com/the-source-for-business-intelligence/clean-data-business-intelligence/
Companies today are losing revenue through “cracks” in their data foundation. Data integrity is vital to corporate operations and thereby key business indicators.
Why do some sales people view a CRM application as “Big Brother Watching?” CRM, or Customer Relationship Management, software has changed rapidly over the last 5 years. I remember when it was just a contact management system that sales people used to enter prospect or customer contact information. A contact repository if you will. A system used to capture basic company and contact information with an occasional note entered for a phone call, email, or site visit. Oh and let us not forget about the opportunity pipeline, “if” the sales person was even logging these into the system.
Microsoft’s recently announced that they have acquired the Swiss social media analytics and monitoring solutions provider Netbreeze. Netbreeze specializes in social consumer relationship management and Microsoft will look to integrate Netbreeze’s strength in multi-lingual, social monitoring analysis with Dynamics CRM.
Microsoft has released the December 2012 update from Dynamics CRM Online. This optional update brings new Apple® iPad® and Yammer support to an already feature-rich product. The new iPad® features were designed with the sales representatives who need to get work done from the road, while they are on sales calls, in mind. Microsoft has eliminated pop-up windows from the user interface and made it simpler to use with the touch screen. You will log in to the online application through the web browser from the iPad® as you would from a laptop or desktop.
On January 21, 2013, Microsoft announced the “broader availability” of the Dynamics CRM Online, updated in December 2012,named Polaris. This update will bring more Microsoft Office, social networking, and multi-browser integration to CRM Online. Some of the features include:
Gone are the days when an organization’s sales department needed to adapt its business rules and processes to what software solutions dictated. Gone, are the days where “freedom and flexibility” meant paying an exorbitant price for a customized solution. Welcome to tomorrow, and Microsoft Dynamics CRM Online.
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