Configuration data is used to define custom functionality in model-driven apps in Dynamics 365, such as Dynamics 365 Sales and Customer Service, and is typically stored in custom entities. Configuration
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Dynamics 365 provides next generation CRM applications to meet today’s business challenges
KTL Specializes in Three Customer Relationship Management (CRM) Solutions
Close More Deals
Find and build stronger relationships. Improve productivity and performance. Get a single view of customers.
- Activate digital selling
- Shift to digital experiences
- Build stronger relationships
Increase Customer Demand
Find and nurture the right leads. Create connected customer experiences. Stay on top of market trends.
- Elevate customer experiences
- Engage customers in real time
- Build customer trust with a unified, adaptable platform
Exceed Customer Expectations
Deliver positive customer experiences—faster. Optimize resources and help technicians be more efficient. Reduce operational costs.
- Customer Service: Enable personalized, self-service solutions
- Field Service: Deliver proactive service
KTL Delivers All Your Processes in One Location
Imagine no more disparate systems, no more confusing workarounds, and data you can actually count on to make decisions. We can make it all happen on-budget and in timelines that make sense for your business.
Hear From One of Our Customers
"We love the responsiveness, openness, and professionalism of the KTL team. Thank you for being a good partner! Everyone is so knowledgeable, asking the right questions and bringing up things I had never thought about. Kudos to everyone."
VP Information Technology, SkillPath
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Successfully manage and make the most of your existing IT investments and talent while staying innovative and agile in app development.
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The challenges that most often drive the adoption of a new CRM system are typically two factors: tracking and managing the sales process. As a seasoned operations and account manager, I’ve worked with a variety of CRM systems, such as Salesforce and NetSuite CRM. From
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