With a Great Partner, Your Business
Could Achieve So Much More

KTL 360 is a full-stack IT Managed service that ensures the optimal performance of the
IT tools and infrastructure you rely on to keep employees productive and business secure.

Feel Overwhelmed by a Never-Ending Technical To-Do List?

Imagine what you could do if we just took care of all your day-to-day management and system monitoring. Cloud or on premises, light touch or complete turnkey, KTL 360 Managed Services can help your organization do more.

Introducing KTL 360: The Next Evolution of Managed Services

KTL relieves the burden of managing technology

We’ve developed a next generation managed service offering to dramatically streamline your IT operations and augment your capabilities when you need them. Get more out of your technology by leveraging our expertise.

As a Microsoft Gold Partner, Certified Cloud Solution Provider, and strategic managed partner, Microsoft trusts KTL Solutions to empower you to do more throughout the lifecycle of your technical journey. Our team can virtually eliminate the day-to-day demands through proactive monitoring and management. KTL 360 offers the service and insights you need today and that evolve with you as you grow.

Managed Services That Meet You Where You Are

Managed Workspace 360

Boost employee productivity with efficient and secure workstations

We offer complete workstation support, no matter where your employees work. We schedule preventative maintenance, deliver antivirus protection, and OS patch management. With remote support, we manage your systems all while providing expertise to scale-up or scale-out as your business needs change. Let KTL 360 be your IT department.

Managed Server 360

Let us monitor and optimize your network

Our Managed Server 360 team keeps a close eye on your Servers and IT infrastructure to make constant improvements, while consistently communicating with your IT team. Whether on-premises or in the cloud, we can do the heavy lifting for functions such as maintenance, systems monitoring, reporting, and technical support. Take advantage of our expertise in managing SLAs, hardware, data centers, and working with application developers.

Managed DBA 360

We keep your systems completely available and infinitely scalable

Using the best in SQL Server monitoring, we manage and monitor the data your applications rely on every day. We monitor performance, schedule preventative maintenance, and execute regular health checks, so you always know if your data is working best for your business.

In a World Filled With Disruption, KTL 360 Managed Services Gives You Peace of Mind

See Problems Before They Happen

We take a proactive stance to avoid surprises for us both. With KTL 360, we alert for issues before they arise. We include assessments, health checks and planning into every engagement and report your progress quarterly.

Rest Easy with Round-the-Clock Monitoring

We deliver expert level, non-stop monitoring of your complete, connected network and devices. We also provide a help desk for reporting issues and pride ourselves on rapid response times.

Increase Your Capabilities

We work to your needs and often become part of your expanded team. We know your pains and goals, because they’re ours too. And with our flexible plans and proactive stance, you can scale up support when you need or scale down when your team grows.

Hear From One of Our Customers

“KTL has done more to help our organization in 9 months than our previous partner did in 5 years. They have been a great addition to our team!”

IT Director,
Financial Services Firm

Infographic Download: 5 Mission Critical IT MSP Services

Learn why using an MSP for these key functions allows you to focus on your core competencies.

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Schedule a call today and start managing your IT
without the headaches

Make your systems work for you.

Your IT systems should maximize your business’ efficiency. They shouldn’t slow your business down.

Our managed services ensure your systems are working for you when it matters most, so that you can have peace of mind, avoid IT worry, and move your business forward.

KTL Solutions delivers proven, around-the-clock monitoring of your complete network and the devices connected to your network. Our help desk and reporting are all provided through the dedicated KTL Managed IT platform.

With our managed services, you’ll get the support your systems need – and the dependability your business deserves.

What You’ll Get Working with KTL Solutions

Our experience across devices, our consistent reliability, and our dedicated management platform set our managed services apart. We offer:

Server Management | Device Management | Network Management | Managed Backups


Server Management

Your servers represent the hub of your business systems and data. Make sure they stay safe with 24×7 monitoring and alerting services. From patch deployment to security administration, and from virtual to on-premise machines, we’ll take care of your server environments to maximize your security and uptime.

What’s covered:

  • Physical Servers
  • Virtual Servers

Service includes

  • 24×7 Automated Monitoring & Alerting
  • 24×7 Automated Management & Maintenance
  • Managed KTL Solutions Security Suite
  • Patch Deployment
  • System Update Deployment
  • Service Availability Monitoring
  • Event Log & Log File Monitoring
  • Drive Space Monitoring
  • User Account Administration
  • File Sharing Permission Administration
  • Security Administration
  • 24×7 Proactive Tech Ops Support & Remediation
  • Scheduled Client Reporting

Additional services:

  • 24×7 Customized Help Desk Support
  • 24×7 Remote Support
  • Emergency On-Site Support

Device Management

Modern business happens on devices – desktops, laptops, tablets, and mobile – often from any location, making modern device management complex. KTL Solutions can help. We cover all devices, from PCs, to laptops, to tablets, to mobile, with 24×7 monitoring services and comprehensive management options to make your life easier.

What’s covered:

  • PC’s/Workstations/Desktops
  • Laptops
  • Tablets
  • All-in-ones

Service includes:

  • 24×7 Automated Monitoring & Alerting
  • 24×7 Automated Management & Maintenance
  • Managed KTL Solutions Security Suite
  • Automated Asset Management
  • Patch Deployment
  • System Update Deployment
  • Application User Management
  • Online Software License Management
  • User Adds & Drops
  • VPN Client Management
  • 24×7 Proactive Tech Ops Support & Remediation
  • Scheduled Client Reporting

Additional services:

  • 24×7 Customized Help Desk Support
  • 24×7 Remote Support
  • Emergency On-Site Support

Network Management

The proliferation of cybercrime makes network security an area of foundational importance for any business; data breaches and hacks can wreak havoc on businesses’ efficiency and reputations, but proper network security can reduce risk. KTL Solutions is battle-tested in minimizing pain points and vulnerabilities to prevent network security issues.

What’s covered:

  • Storage
  • Switches
  • Firewalls
  • Routers
  • Network Security Appliances

Service includes:

  • 24×7 Automated Monitoring & Alerting
  • 24×7 Automated Management & Maintenance
  • Managed KTL Solutions Security Suite where applicable
  • Patch Deployment
  • System Update Deployment
  • Service Availability Monitoring
  • Event Log & Log File Monitoring
  • User Account Administration
  • Security Administration
  • 24×7 Proactive Tech Ops Support & Remediation
  • Scheduled Client Reporting

Additional services:

  • 24×7 Customized Help Desk Support
  • 24×7 Remote Support
  • Emergency On-Site Support

Managed Backups

Maintaining consistent backups is one of the most effective approaches to protecting business data and function. Our Tech Ops team will help you create and deploy backup schedules, retention strategies and recovery plans for customers while monitoring and managing backups 24×7. And if a backup is missed, our Tech Ops team is ready to respond automatically.

  • Automated Monitoring & Alerting
  • Automated Monitoring & Maintenance
  • Backup Configuration
  • Backup Job Creation & Deployment
  • Data File & System Restores
  • Failed Backup Alerting & Reporting
  • Failed Backup Remediation
  • DR Testing
  • New Server Deployment Backup Initiation
  • 24×7 Tech Ops Support
  • Scheduled Client Reporting

Ready to Take the First Step?

Don’t leave your technology systems to chance – reduce your stress with our proven managed services.

Here’s how we’ll get started:

1. Needs Assessment Call

We’ll work to first understand your business needs and then drill down into the details of management requirements, getting as granular as possible. We craft a clear picture of success so that the outcome best fits your business.

2. No-Risk Project Quote

Once we have alignment around your systems, your needs, and the solutions that will best work for you, we’ll provide you with a scope and cost document that will allow you to see a full picture of your project.

3. Your Systems Managed

With scope set, we’ll get to work to securely manage and maintain your systems. You’ll be able to rest easy, knowing that your business is properly protected by highly-trained technology specialists.

Don’t Leave the Performance of Your Systems to Chance.

Schedule a free consult with one of our IT experts and find out how our managed services can meet your unique needs.

Make sure that your systems can truly serve your business. Schedule a free consult today.