Top 10 Myths About Office 365 Debunked: Part I

I am an Account Manager at KTL Solutions, which means that I get the pleasure of working with existing and prospective customers about their technology challenges, and how KTL can assist them in achieving their goals.

Most clients agree they need flexibility and want the cost savings that come when moving to the cloud.  As a Microsoft Certified CSP (Cloud Solutions Provider) Partner, KTL Solutions has these types of conversations with our customers every day.  One of the key Cloud Solutions that our customers are exploring is Microsoft Office 365. We have found an overwhelming amount of incorrect information and myths that exist about moving to Office 365.

So, many of our clients are considering Office 365 and in their research, have found inconsistencies and incorrect information which makes it difficult to separate fact from fiction.  Our customers need the facts to make the right decision for their organization, so we work to debunk these Myths and provide our clients with the facts.

Over this three-part series I am going to outline 10 Myths that exist and provide you with the facts to debunk these myths:

MYTH 1: Office 365 is just Office tools in the cloud, and we can only use it online.

FACT 1:  Whether at your desk or on the go, you have the tools to do your best work wherever you are and on all your favorite devices. Since Office 365 lives in the cloud, these tools stay up to date, are simple to use and manage, and are ready to work when you are. 

These tools include: SharePoint Online and OneDrive for Business, Skype for Business, Yammer, Public Switched Telephony Network (PSTN) conferencing, Advanced Analytics with Power BI, and Advanced Security with Advanced Threat Protection and Customer Lockbox.   

Plus, with many Office 365 plans, you can install the latest full Office applications on your devices, so you can work offline or online in Word, Excel, PowerPoint, and Outlook.


MYTH 2: If our data moves to the cloud, our business will no longer have control over our technology.

FACT 2:  You still have total control over technology, but your IT department won’t have to worry about constant updates.

When you move to the cloud, time spent maintaining hardware and upgrading software is significantly reduced—eliminating headaches with it. Now your IT team can focus on advancing your organization’s technology, rather than being a repair service.

Instead of spending significant portions of your capital budget on servers for email storage and other workloads, you can think strategically and support business managers in a much more agile fashion, quickly responding to their needs.


MYTH 3: Keeping data on-premises is safer than storing it in the cloud.

FACT 3:  Security and uptime come standard with Office 365 in the cloud.

“It’s becoming increasingly clear that your on-premises systems aren’t inherently more secure than they’d be in the cloud,” says Mark Anderson, founder of the INVNT/IP Global Consortium, a group of governments and security experts solving the growing cyber theft problem. “Many companies are routinely hacked and don’t know it,” says Anderson.

Even if your company has a growing security team, businesses can rarely assemble a team large enough to uncover and protect against the hundreds of possible alerts that come through each day. When you switch to Office 365, we act as an extension of your security team. Microsoft data centers are built with scale in mind.

And, Microsoft Office 365 has a 99.9% financially backed uptime guarantee.

To protect against external threats, Office 365 gives you the option to use Advanced Threat Protection to secure mailboxes against sophisticated attacks in real time. Every email attachment or link is automatically evaluated for suspicious activity, and malicious content is neutralized before the chance of a risk.

Additionally, Microsoft staffs industry-leading regulatory compliance experts. Microsoft knows and keeps up-to-date with the latest regulations and rules, such as HIPAA and Sarbanes-Oxley, Federal Information, Security Management Act (FISMA), ISO 27001, European Union (EU) Model Clauses, U.S.–EU Safe Harbor framework, Family Educational Rights and Privacy Act (FERPA), and the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA).

More information on Office 365 security and compliance.


STEPHEN REID | Account Manager

Stephen Reid is a business development representative at KTL Solutions, a full technology consulting firm.  Steve will work with new and existing clients to identify areas where they can better utilize technology to improve processes and increase efficiencies in their organizations.

As a consistently top-performing sales executive, Steve has built a successful career around his ability to assess and anticipate customer needs, identify unique alternatives, and develop and implement long-term solutions. Throughout his more than 25 years of B2B strategic sales and marketing leadership, Steve maintains a genuine commitment to ongoing client service and satisfaction which has allowed him to grow strong, sustainable partnerships.

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