How to do a Return transaction in POP (The other side to a RMA in GP)

Step one is to understand what type of return transaction needs to be done.

Return document types are as follows1:

·       Return:

o   You can use this if a shipment transaction has been posted for the P; there is no Invoice for the PO; or the item has not been removed from inventory.

·       Return w/Credit:

o   This document type is used if a shipment transaction has been posted with the PO; there is an invoice that has been posted for the PO; and the item in the PO has not yet been removed from inventory.

·       Inventory:

o   This document type is used if a shipment has been posted for the PO; an invoice has not been posted for the PO; the inventory item has been removed from inventory.

·       Inventory with Credit:

o   This document type is used if a shipment transaction has been posted for the PO; an invoice has been posted; and the item in the PO has been removed from inventory.

Once you select the document type, you can complete your PO Return by following the steps below:

Most of the transactions are going to be a return/credit or an inventory/credit. The process is the same. The difference is the type.

1.     Select the TYPE

2.     Accept the default Return No

3.     Vendor Doc No us the CM number given from the vendor or another number

4.     Date is the doc date

5.     Batch id is the batch you want to associated with your transactions

6.     Vendor ID: Vendor for the credit

7.     Currency ID : The currency for the transaction

8.     Replace Returned goods : Select if you are returning the goods back to the vendor and would like a replacement

9.     Select the PO number for the return

10.  Select the item that is being returned off the PO

11.  Select the Receipt No of the item that is being returned

12.  Quantity Returned is how many you are retuning

Want to learn more about returning transactions and other great tips in GP? Contact our consultants today at 301.360.0001.

1 http://unifiedbiz.com/return-transaction-document-types-that-are-available-in-purchase-order-processing-in-microsoft-dynamics-gp/

 


COLLEEN WILLIAMS |COO, Consultant Lead

Colleen graduated with a Bachelors of Science Degree in Accounting from California State University San Bernardino. She has extensive accounting experience over the past years working as staff accounting and controller. Colleen has over 10 years Great Plains experience which includes many implementations for private companies. She also has extensive experience with Business Intelligence, budgeting and report writing while working on BI360, QuickBooks, Oracle, PeopleSoft, Timberline and Solomon. Colleen has worked in various industries that include: real estate, property management, timeshare sales, publishing and insurance. These various industries have given her the necessary experience to handle large company consolidations and report writing, budgeting and forecasting, project accounting, sales invoice processing, and fixed assets.

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