Fix for TS 2008 and Dynamics GP10

If some have you tried with Windows Server 2008 there was a problem when you used the publishing application capability with Dynamics GP10 or above GP would hang like it was not responding. This was a Windows Server 2008 issue and a hotfix was released that solves this. Here are the details:

The Terminal Service RemoteApp (TS RemoteApp) feature is new with Windows Server 2008 and Windows Server 2008 R2. When Microsoft Dynamics GP was configured with the TS RemoteApp feature, certain pop-up windows would not appear and Microsoft Dynamics GP would appear to “hang” or “lock up”. Because of this issue, Microsoft Dynamics GP 10.0 and Microsoft Dynamics GP 2010 were not supported with the TS RemoteApp feature.

Microsoft has released a hotfix to resolve the issue with pop-up windows appearing hidden when using the TS RemoteApp feature. Here are the steps to download and install the hotfix:

1. At the link below, click the “View and request hotfix downloads” link at the top of the page to download the hotfix.

http://support.microsoft.com/kb/983533/en-us

2. Install the hotfix on the Windows Server 2008 or Windows Server 2008 R2 server.
NOTE: The hotfix labeled “Windows Vista” also applies to Windows Server 2008.

3. If you have Windows 7 or Windows Vista workstations, install the hotfix on those operating systems.

Once the above hotfix is installed, Microsoft Dynamics GP 10.0 and later versions will be supported with the TS RemoteApp feature

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