In this blog, I wanted to provide a little insight into what it is like to be a Consultant at KTL Solutions and shed a little light on what our user conference is all about from a consulting perspective. I have been working at KTL Solutions as a Senior Business Consultant for a little over three years. In this capacity I have been implementing and supporting Microsoft Dynamics GP, Microsoft Dynamics CRM, and PaperSave along with many third party add-ons. Prior to working at KTL Solutions, I was also implementing and supporting ERP systems for about 20 years.
One of the highlights during the year is our annual user conference. KTL Solutions hosts an annual user conference at a local Microsoft Center to provide additional resources to our clients. This year on May 14th, we will be hosting our tenth annual user conference at the Microsoft Center in Bethesda, Maryland. In the conference we provide our clients a chance to learn more about the software they own and how they can take better advantage of what it has to offer.
Several key areas we try to address in the user conference are:
- What is happening within the ERP market place
- What new features are available
- What new features are being worked on
- Where is each of the software lines going
- Third Party packages that can make your life easier
- Question for the expert
- Informative Keynote speakers
- And much more….
This will be my fourth user conference at KTL Solutions and I have found each one to be quite informative. Most of my clients have also expressed positive feedback on what they had learned at the conference and were excited to be able to bring useful information back to the office to share with their co-workers. We find over 60% of the participants return the following year to continue educating themselves and stay apprised of what is going on with their ERP system. The KTL Solutions user conference is an added benefit that our clients can take advantage of to enhance the utilization of their ERP systems.
ANDREW FRASER | Senior Business Software Consultant
As a Senior Business Consultant, Andrew is responsible for the implementation and support of CRM, GP, and other Microsoft products assuring that our solution scoping, architecting, and delivery meet and exceed customer expectations. He helps clients analyze their current business processes and provide them with process improvements. During his time at KTL, Andrew has built lasting relationships with clients by understanding their business needs and provided value by leveraging their existing resources. Andrew has more than nineteen years of experience in implementing business software for a variety of industries including service, government, distribution, not-for-profit and manufacturing. He graduated with a Bachelor’s Degree in Math with concentration in Computer Science and a Bachelor’s Degree in Business Marketing from St. Andrew’s University in Laurinburg, North Carolina. His experience includes helping companies embrace technology to fulfill their organizational needs and creating innovative solutions using CRM, GP and other Microsoft products.