Tag: Troubleshooting

Troubleshooting Locked Records in Dynamics GP

In this month’s blog, I wanted to address the primary reasons records may be locked in Dynamics GP and various ways to unlock the records.  The causes of records being locked in Dynamics GP may happen for a variety of reasons, but the fix is quite similar.  Two of the primary reasons records may be locked in Dynamics GP are from batches having issues while being posted and records being edited by a user.   The records remain locked until the batch is posted or the user has saved their changes.  If something happens during these processes, the lock may not be released and the record could remain locked. 

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