The age-old battle of CRMs, Microsoft Dynamics vs. Salesforce. Even though Salesforce has built a reputable name and holds seniority in the field, Microsoft’s Dynamics
Microsoft Dynamics’s Convergence, a gathering of 12,000 customers, partners and Microsoft employees, was great this year. Almost transformative, and as an experienced Convergence attendee, here are my five takeaways that make me think this was a great Convergence:
1. The president of Microsoft, Satya Nadella, attended and was the keynote speaker. Ballmer was absent the last two years, which for me, was not an issue, as his messaging was stale and confirmed in my mind he did not understand business applications. See number five below for more detail about why the keynote was so transformative.