In the past, professional services technology systems were closely tied to ERP systems, sometimes baked right in, sometimes as a third party product. The common practice was to utilize the ERP’s architecture, database and financial modules to create a full-featured financial project management system that could produce very granular financial metrics. I recently wrote about an evolution taking place whereby professional services technology applications can now work using CRM systems, and the advantages/disadvantages of doing professional services in ERP or CRM based technology.
Everybody has dirty data. If you are lucky, on a normal business day it isn’t noticed very much, if at all. But, during a data migration, it can cause more than an embarrassment. It can cause a whole implementation project to come to a stop. Or, in extreme cases, it can make the whole dataset unusable.
Business data is valuable. Data is wanted for the convenience it brings. And, data is needed for legal reporting requirements. We can’t just throw dirty data away. We must respect the body of knowledge.
I’ve had years of experience in the consultative selling world of IT, hardware, software, and professional services. My clients are located in both the private commercial sector and public sector arenas. I recently switched to selling business applications, and although most of my knowledge transferred, there have been some new twists.