Communication is Key
I have been consulting now for over 27 years. When I first started, verbal communication was the accepted and expected way of exchanging ideas, concerns, and complaints. It was efficient and thus you completed your objectives in a timely manor.
Then came the 90’s and the Internet. Email entered our world and people started exchanging ideas via email. We still called each other to discuss issues and exchange information, but email slowly started making it’s way into how we communicate. People felt it was more efficient; they got more done because they could work on other tasks while waiting for a response.
Then the 21’st century came and everything really started to explode…