Internet of Things (IoT); you have been hearing about this technology trend. With all the hype accompanying IoT, it’s easy to feel this is another
Internet and mobile sales continue to grow in popularity among shoppers and profitability for retailers. Last year, online sales in the U.S. topped $307 billion. The lucrative internet marketplace has also led to more online crime. Recent cyberattacks on U.S. businesses, which affected such titans of industry as Target, JPMorgan Chase, Home Depot and Premera, has Congress scrambling to craft laws to protect businesses and consumers against data breaches. And in 2014, businesses lost an estimated $3.5 trillion globally from retail fraud. Online sellers took the biggest hit, according to LexisNexis, primarily due to losses from card-not-present (CNP) transactions.
I have been consulting now for over 27 years. When I first started, verbal communication was the accepted and expected way of exchanging ideas, concerns, and complaints. It was efficient and thus you completed your objectives in a timely manor.
Then came the 90’s and the Internet. Email entered our world and people started exchanging ideas via email. We still called each other to discuss issues and exchange information, but email slowly started making it’s way into how we communicate. People felt it was more efficient; they got more done because they could work on other tasks while waiting for a response.
Then the 21’st century came and everything really started to explode…