Dynamics 365


Dynamics 365

See How It Works

Dynamics 365 is a cloud service launched by Microsoft, designed to combine it’s cloud CRM and ERP services into a single offering. The business solution will also include applications to manage field service, sales, marketing, project service automation, financials, operations, and customer service. It is entirely cloud-hosted with two versions available, Business and Enterprise Editions.

Business Edition
Enterprise Edition
Business Size 10-250 Employees 250+ Employees
Financials X X
Sales Launch Date of Spring 2017 X
Marketing Launch Date of Spring 2017 X
Operations with Dynamics AX
Customer Service X
Field Service X
Project Service Automation X

You can break this down even further with users and applications within each business size. Microsoft is opening the doors to make your packages customized to your needs, or purchase a package they have already put together for you. Here are some of the breakdowns:


Plans: Packaged apps for companies whose people need to access multiple apps and that want big savings.

Applications: Individual apps for businesses whose people need access to one Dynamics 365 app

Full Use: For those whose work requires them to use much of the functionality in the applications.

Light Use: For those who consume information and complete small tasks in the apps.

Enterprise Edition: Plans and application for businesses with hundred to thousands of users.

Business Edition: Applications for small and medium-sized organizations with up to a few hundred users.

*See exact numbers above. 

To learn more about Dynamics 365 and what would fit your individual company’s needs, contact our Account Managers at KTL Solutions below.

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