Managed Services

Make your systems work for you.

Your IT systems should maximize your business’ efficiency. They shouldn’t slow your business down.

Our managed services ensure your systems are working for you when it matters most, so that you can have peace of mind, avoid IT worry, and move your business forward.

KTL Solutions delivers proven, around-the-clock monitoring of your complete network and the devices connected to your network. Our help desk and reporting are all provided through the dedicated KTL Managed IT platform.

With our managed services, you’ll get the support your systems need – and the dependability your business deserves.

What You’ll Get Working with KTL Solutions

Our experience across devices, our consistent reliability, and our dedicated management platform set our managed services apart. We offer:

Server Management | Device Management | Network Management | Managed Backups


Server Management

Your servers represent the hub of your business systems and data. Make sure they stay safe with 24×7 monitoring and alerting services. From patch deployment to security administration, and from virtual to on-premise machines, we’ll take care of your server environments to maximize your security and uptime.

What’s covered:

  • Physical Servers
  • Virtual Servers

Service includes

  • 24×7 Automated Monitoring & Alerting
  • 24×7 Automated Management & Maintenance
  • Managed KTL Solutions Security Suite
  • Patch Deployment
  • System Update Deployment
  • Service Availability Monitoring
  • Event Log & Log File Monitoring
  • Drive Space Monitoring
  • User Account Administration
  • File Sharing Permission Administration
  • Security Administration
  • 24×7 Proactive Tech Ops Support & Remediation
  • Scheduled Client Reporting

Additional services:

  • 24×7 Customized Help Desk Support
  • 24×7 Remote Support
  • Emergency On-Site Support

Device Management

Modern business happens on devices – desktops, laptops, tablets, and mobile – often from any location, making modern device management complex. KTL Solutions can help. We cover all devices, from PCs, to laptops, to tablets, to mobile, with 24×7 monitoring services and comprehensive management options to make your life easier.

What’s covered:

  • PC’s/Workstations/Desktops
  • Laptops
  • Tablets
  • All-in-ones

Service includes:

  • 24×7 Automated Monitoring & Alerting
  • 24×7 Automated Management & Maintenance
  • Managed KTL Solutions Security Suite
  • Automated Asset Management
  • Patch Deployment
  • System Update Deployment
  • Application User Management
  • Online Software License Management
  • User Adds & Drops
  • VPN Client Management
  • 24×7 Proactive Tech Ops Support & Remediation
  • Scheduled Client Reporting

Additional services:

  • 24×7 Customized Help Desk Support
  • 24×7 Remote Support
  • Emergency On-Site Support

Network Management

The proliferation of cybercrime makes network security an area of foundational importance for any business; data breaches and hacks can wreak havoc on businesses’ efficiency and reputations, but proper network security can reduce risk. KTL Solutions is battle-tested in minimizing pain points and vulnerabilities to prevent network security issues.

What’s covered:

  • Storage
  • Switches
  • Firewalls
  • Routers
  • Network Security Appliances

Service includes:

  • 24×7 Automated Monitoring & Alerting
  • 24×7 Automated Management & Maintenance
  • Managed KTL Solutions Security Suite where applicable
  • Patch Deployment
  • System Update Deployment
  • Service Availability Monitoring
  • Event Log & Log File Monitoring
  • User Account Administration
  • Security Administration
  • 24×7 Proactive Tech Ops Support & Remediation
  • Scheduled Client Reporting

Additional services:

  • 24×7 Customized Help Desk Support
  • 24×7 Remote Support
  • Emergency On-Site Support

Managed Backups

Maintaining consistent backups is one of the most effective approaches to protecting business data and function. Our Tech Ops team will help you create and deploy backup schedules, retention strategies and recovery plans for customers while monitoring and managing backups 24×7. And if a backup is missed, our Tech Ops team is ready to respond automatically.

  • Automated Monitoring & Alerting
  • Automated Monitoring & Maintenance
  • Backup Configuration
  • Backup Job Creation & Deployment
  • Data File & System Restores
  • Failed Backup Alerting & Reporting
  • Failed Backup Remediation
  • DR Testing
  • New Server Deployment Backup Initiation
  • 24×7 Tech Ops Support
  • Scheduled Client Reporting

Ready to Take the First Step?

Don’t leave your technology systems to chance – reduce your stress with our proven managed services.

Here’s how we’ll get started:

1. Needs Assessment Call

We’ll work to first understand your business needs and then drill down into the details of management requirements, getting as granular as possible. We craft a clear picture of success so that the outcome best fits your business.

2. No-Risk Project Quote

Once we have alignment around your systems, your needs, and the solutions that will best work for you, we’ll provide you with a scope and cost document that will allow you to see a full picture of your project.

3. Your Systems Managed

With scope set, we’ll get to work to securely manage and maintain your systems. You’ll be able to rest easy, knowing that your business is properly protected by highly-trained technology specialists.

Don’t Leave the Performance of Your Systems to Chance.

Schedule a free consult with one of our IT experts and find out how our managed services can meet your unique needs.

Make sure that your systems can truly serve your business. Schedule a free consult today.