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Empower Your Business to be Proactive by Improving Your Customer Retention Rate with Dynamics 365 for Field Service
In today’s contemporary High Tech economy, the customer is definitely King to many service-driven organizations. Yet despite the many advances, many Field Service driven organizations still
6 Common Mistakes When Setting Up Your CRM
Moving is never fun, whether it is a physical relocation or a digital migration. However, sometimes it is necessary in order to grow as a
Microsoft Teams – A 5-in-1 Collaboration Application
Teamwork makes the dream work. A good percentage of us have probably heard of this saying before, but the significance of this saying holds true
A Work-Around for Using Multi-Select Option Sets in Workflows
I have been waiting forever for Microsoft to implement multi-select option sets (I’ll use MSOS going forward). When I was a CRM Admin at a
The Office 365 Cloud Tiers
Microsoft Office 365 has become a core part of the international business landscape. From Fortune 500 companies to the small mom and pop shops, everyone
A Step-by-Step Guide to Self-Manage Your Microsoft Licenses
I’ve written about the CSP portal previously, but since then we’ve received a great deal of feedback about the licensing, so I wanted to repost the license
How On-Prem Businesses are Taking Advantage of the Intelligent Cloud
By now, people are well aware of the cloud. What you may not be aware of is the intelligent cloud. What is the intelligent cloud you ask?
Top 3 Things Project Managers Need to Ensure for a Successful Project
There are many methodologies a project manager can utilize when tackling a project, such as lean, agile, or waterfall, each with its own benefits and
How Teams Can Help Save You Millions
Teams is designed to streamline communication and collaboration within an organization. With Microsoft teams, coworkers can call, chat, share files, schedule meetings, and much more