“CRM is not working.” Says, Co-worker. This, or something like this, is usually what the IT department receives whenever a User is having some sort of issue. Yes, your IT department knows a lot about computers and applications and should... Read More
When I started as a Consultant many years ago, it opened my eyes to an entirely new way of working I was not familiar with. Previously, it had been the normal “show up at eight and leave after five.” Then... Read More
That is the frantic call you receive when, during another day at the office, a User goes to check on one of their open Opportunities. When they click on the Opportunity in their view, the record won’t load and they... Read More
When writing a custom SSRS report for CRM, one of the greatest features is the ability to include pre-filtering in your reports. By adding the CRMAF_ prefix to the alias assigned to the table you are querying, it will pass... Read More
