Back It Up – What You Can Learn From Southwest and Delta
Recently, two major airlines have experienced what every business thinks will never happen to them… a crippling, system crash. Southwest, and now Delta, have delayed
August 30, 2016
Author: Mary Charuhas
Keeping Millennials Happy: Go Cloud
There are a slew of blogs and articles out there on how to keep your younger employees (or millennials, as they are often referred to) happy in
June 22, 2016
Microsoft Announces the End of Management Reporter
If you are a Microsoft Dynamics user, your world has once again been shaken up. Microsoft announced on Sunday, at their Amplify event in California, that they will no longer develop Management Reporter. Yes, this feels eerily similar to a few years back when they announced that they were sun-setting FRx and replacing it with Management Reporter. Now, don’t let this send you in to a tizzy. Microsoft will continue to support Management Reporter until 2026. However, it’s not recommended to stick with a tool that is no longer going to be updated or enhanced.
May 27, 2016
Third-Party Phobia
If you have ever attended Microsoft Convergence (may it rest in peace) and have walked the expo hall, then you are aware of the hundreds, even thousands of add-on products to Microsoft Dynamics. Any industry, any problem – there’s a product for it. However, some people are still against the idea of using third-party products. Why is that? Here are some third-party phobic myths I hear often.
May 26, 2016
Dear Diary, Why Don’t My Customers Want to Talk to Me?
In today’s tech driven world, human interaction is dwindling more and more. You see it everywhere! People sitting at dinner, staring at their phones; kids walking with headphones on while they look at the ground; professionals sitting in coffee shops with their phone, tablet, and laptop all at their fingertips. One thing is becoming very clear, we want to be empowered by technology and not have to rely on human interaction to get our information.
April 19, 2016
Dynamics CRM: You’re Only as Good as Your Data
Microsoft Dynamics Customer Relationship Management (CRM) is a fantastic tool for managing customers, accounts, cases, opportunity, sales people, etc. The possibilities with CRM are endless, which is why we often refer to it as xRM (the x can be anything you want it to be). As a CRM implementation, support, and development partner we often get questions from customer starting out with, “Can CRM do (insert request here)?” And the answer is usually, “Sure it can, but the question really is ‘Do you have the data to support a function like that’?”
March 9, 2016
Lions, Tigers, and HTML5… Oh My!
The Dynamics world is all a buzz with the news of GP2016 set to release right around Envision (Convergence for those of you who remember the old days.) There are some great new features and enhancements with this version, one of the most exciting being the HTML5 Web Client!
February 1, 2016
IT for Accountants: What is RDP and why do I need it?
So, its 4pm on Thursday and you’re having an issue with payroll in GP. You’re not sweating it because you know that you have an amazing VAR who is going to get this all straightened out for you. You call in and get your consultant on the phone and they tell you they are going to use RDP to get on your machine and see what the problem is. You sit there confused but not wanting to let them know that you have no idea what’s happening. A million thoughts race through your head… “What’s RDP? Should I have this? Do I need it? Why don’t I know?”
September 23, 2015
Power BI- Empower the User Conference Recap
This year at KTL’s empower the User Conference one of the hottest topics was Microsoft’s Power BI. No surprise here after it was one of the most popular categories at Microsoft Dynamic’s Convergence back in March.
For those who haven’t heard of Power BI before here is a short synopsis. Power BI is an excel add-in tool made up of 4 components: Power Pivot, Power Query, Power View, and Power Map. Power Pivot and Query are used for data preparation while power view and map are used for data visualization. These tools can take large amounts of data from virtually any system and harness it for real-time, powerful analytics. One of the huge differentiators of Power BI from other analytics tools is that you can combine resources from multiple data centers. Typically, when people want to see the profitability of an organization they look at the financial data. However, this is not always the only factor, especially in today’s world that is driven by technology and social media.
July 2, 2015
Going Paperless… PaperSave at the Empower the User Conference
KTL Solutions held its 10th Annual User Conference on Thursday, May 14th. This year we invited several more ISVS (Dynamics GP and CRM Companion Products) so that users could see more ways to enhance their systems outside of what GP or CRM has to offer. While KTL only asks the best of the best to attend and speak to our customers, one of my favorites that we had this year was PaperSave.
June 8, 2015
