Openings

KTL Solutions, Inc. - Microsoft Dynamics GP Consultant

Please email resume to tlally@ktlsolutions.com

Positions available in Virginia and Maryland areas.

Duties and Responsibilities

• Investigates, analyzes, and resolves business issues with Dynamics GP Software or Third Party Products.
• Follow implementation, configuration and testing tasks within project schedules.
• Install, setup, configure, implement, integrate and test application solutions.
• Follow project management requirements, user and customer requirements.
• Perform application and system troubleshooting skills.
• Handle Support Calls.
• Document application requirements, technical specifications, use-cases, workflow process.
• Able to generate additional client revenue outside of project scope through identification and evaluation of additional client needs, sell third party products.
• Assists in developing test plans, task sheets and ensures solutions are tested and perform according to the specifications.
• Produces end-user and requirements documentation.
• Works with project manager to keep projects on schedule and recommend needed action to meet deadlines.
• Writes weekly status reports to project manager.
• Performs sales support on standard systems as directed by answering application questions, preparing packaged presentations, estimating project consulting time and running demonstrations.
• Coaching and mentoring of Associate Consultants.

Certifications and Knowledge

• 2-4+ years experience.
• Single Product Master Certification.
• Extensive Working Knowledge of the following products: Integration Manager, FRx Reporter.
• Extensive Working Knowledge of the following modules in Great Plains: GL, AP, AR, Bank Reconciliation, Collections Management, SOP, IV, POP, BOM, Business Portal.
• Extensive working knowledge of one of the following: Mfg, Field Service, HR/Payroll.
• Knowledge of MSSQL Enterprise Manager for basic backup, restore and other database maintenance operations.
• Knowledge of MSSQL Query Analyzer for basic select, update, delete statements.

Requirements

• Knowledge of Great Plains core financials, two additional module, and implementation methodology.
• Can manage core implementation from start to finish.
• Knowledge of basic sales techniques and practices.
• Skill in understanding customer needs and providing quality customer service.
• Skill in verbal and written communication to analyze, interpret, and present customer needs and technical product and service information.
• Skill in software installation/configuration.
• Ability to produce project deliverables (design, installation, documentation, reports, etc.) in accordance with AIM or equivalent project methodology.
• Ability to constructively participate in team meetings and brainstorming sessions.
• Ability to follow project plans and requirements.
• Ability to travel frequently and possibly for a week at a time.

Other Skills and Abilities

• Good interpersonal skills.
• In-depth knowledge of company's products and systems.
• Effective time management, communications, decision-making, presentation, human relations, and organization skills.
• Proficient PC skills.